Refund Policy
An entirely unused one-time pack is eligible for a full refund within seven days of purchase. MyTattooStencil is operated by River. We are not currently accepting payments; this policy describes the terms that apply when purchases become available. Failed or safety-rejected generation automatically restores the affected design credits once.
Request a full refund
Email support@mytattoostencil.com within seven days of purchase. Include your order reference and purchase email, never full card details. The entire pack must be unused. We reply within 1–2 business days.
Original payment method
Approved refunds are returned to the original payment method. A request or processing status is not a completed refund. The account shows refunded only after the payment processor confirms success; bank processing can take additional time.
Generation or delivery problems
Failed and safety-rejected outputs restore their credits automatically. If restoration is missing or a paid service cannot be delivered, send the order or design reference to support for review and credit restoration or a refund as applicable. Mandatory consumer rights remain unaffected.
AI-generated, for reference only. Consult a licensed tattoo artist before tattooing. We do not provide medical advice.